4D On Demand – Platform Terms & Conditions

Last Updated: 12-Nov-2025

IMPORTANT NOTICE

These Terms & Conditions govern your access to and use of 4D On Demand, our digital learning platform featuring video content and resources for communication skills and leadership development.

By creating an account or subscribing to 4D On Demand, you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, you must not use the platform.

1.ABOUT 4D ON DEMAND

4DHB Ltd

4D On Demand is a digital learning platform provided by 4DHB Ltd, offering on-demand video learning content based on our proprietary 4D Framework for communication and leadership development.

• Company Registration Number: 10353250 (England and Wales)
• Registered Office: 8 King Edward Street, Oxford OX1 4HL
• Email: info@4dhumanbeing.com
• Phone: +44 (0) 7480 892236
• Platform Website: www.4dhumanbeing.com

2.DEFINITIONS

• ““4D Human Being”, “4DHB”, “4D”, “4DOD”, 4D On Demand”, “we”, “us”, “our” means 4DHB Ltd

• “Platform” or “4D On Demand” or “4DOD” means our digital learning platform and all content, features, and functionality
• “User,” “you,” “your” means any person who accesses or subscribes to 4D On Demand
• “Account” means your registered user account on the Platform
• “Content” means all videos, courses, learning materials, resources, and other content available on the Platform
• “Subscription” means your paid access plan 
• “License” means legal permission that grants specific rights to access Platform video content without transferring ownership
• “4D Framework” means our proprietary communication and leadership development methodology

3.PLATFORM DESCRIPTION

3.1 What 4D On Demand Provides

4D On Demand offers:

3.1.1 Video Learning Series:

• Self-paced video courses on communication and leadership topics
• Modular content based on the 4D Framework
• Progressive learning pathways

3.1.2 Supplementary Resources:

• Downloadable guides and worksheets (where applicable)
• Reference materials and tools
• Learning summaries and key takeaways

3.1.3 User Features:

• Personal account dashboard
• Progress tracking
• Content recommendations

3.2 Subscription or Licensed Based Access

3.2.1 4D On Demand is a licensed or subscription service requiring payment for access.

3.2.2 Content is available for streaming only while your account is active.

3.2.3 Access may be terminated if part of a subscription purchase when your subscription ends or is cancelled.

3.3 Updates and Changes

3.3.1 We regularly update and add new content to the Platform.

3.3.2 We may also modify, remove, or discontinue content at our discretion.

3.3.3 We do not guarantee that any specific content will remain available indefinitely.

3.3.4 We may update Platform features, interface, and functionality to improve user experience.

4.ACCOUNT REGISTRATION

4.1 Creating an Account

4.1.1 To access 4D On Demand, you must create an account by providing:

• Your full name
• Valid email address
• Secure password
• Payment information (for paid licenses or subscriptions)

4.1.2 You may also be asked to provide optional information to personalize your experience.

4.2 Account Eligibility

4.2.1 You must be at least 18 years old to create an account.

4.2.2 If you are creating an account on behalf of an organization, you confirm you have authority to do so.

4.2.3 You must provide accurate, current, and complete information.

4.2.4 You must update your information if it changes.

4.3 Account Security

4.3.1 You are responsible for:

• Maintaining the confidentiality of your password and login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach

4.3.2 You must not:

• Share your account or login credentials with others
• Allow others to access the Platform using your account
• Create multiple accounts for the same person to circumvent the purchasing of additional Licences or Subscriptions.

4.3.3 We are not liable for any loss or damage arising from your failure to maintain account security.

4.3.4 If you suspect unauthorized access, change your password immediately and contact us at help@4dhumanbeing.com

4.4 Account Termination by You

4.4.1 You may close your account at any time by:

• Contacting us at help@4dhumanbeing.com

4.4.2 Upon account closure:

• Your access to the Platform will end at the end of your current billing period
• Your personal data will be handled according to our Privacy Policy
• You will lose access to all content and progress data

4.5 Account Suspension or Termination by Us

We may suspend or terminate your account immediately if:

4.5.1 You breach these Terms & Conditions

4.5.2 Your payment fails or you have overdue payments

4.5.3 You share your account or credentials with others

4.5.4 You engage in prohibited activities (Section 8)

4.5.5 We suspect fraudulent or unauthorized use

4.5.6 Required by law or regulatory authority

4.5.7 If we terminate your account for breach:

• You will not receive a refund for any remaining any refund for any license purchased
• You must immediately cease accessing the Platform

5.LICENSES, SUBSCRIPTIONS AND PRICING

5.1 Subscription and License Plans

4D On Demand offers or may offer a number of licensing and subscription options: Individual Series License, Multi-Series License, Individual Monthly Subscription, Team/Corporate Subscriptions, Free Trials

5.2 Pricing

5.3.1 All prices are in British Pounds (GBP) unless otherwise stated.

5.3.2 VAT will be added at the prevailing rate where applicable.

5.3.3 We reserve the right to change prices at any time, but price changes will not affect your current subscription period nor series already under license.

5.3.4 You will be notified of price changes before any renewal.

5.4 Payment

5.4.1 Payment is required in advance for your license access or for your chosen subscription period.

5.4.2 We accept payment by credit card, debit card, or other payment methods as displayed.

5.4.3 By providing payment information, you authorize us to charge the license or subscription fee.

5.4.4 Payment is processed by Stripe.

5.5 Auto-Renewal

5.5.1 Subscriptions, where applicable, automatically renew at the end of each billing period unless cancelled.

5.5.2 The renewal will be charged to your payment method on file at the then-current subscription price.

5.5.3 You can cancel auto-renewal at any time from your account settings.

5.6 Failed Payments

5.6.1 If a payment fails:

• We will attempt to process payment again
• You will receive email notification
• Your access may be suspended until payment is received

5.6.2 If payment cannot be processed after multiple attempts:

• Your license or subscription will be cancelled
• Your access will be terminated
• You may be required to re-purchase or re-subscribe and pay any outstanding amounts

5.7 Invoices and Receipts

5.7.1 A receipt/invoice will be emailed to you after each successful payment.

5.7.2 For corporate licenses or subscriptions, we can provide formal invoices upon request.

6.CANCELLATION AND REFUNDS

6.1 Cancelling Your Subscription

6.1.1 You may cancel your account at any time by:

• Accessing your account settings and selecting “Cancel Subscription”
• Contacting us at help@4dhumanbeing.com

6.1.2 Cancellation will be effective at the end of your current billing period.

6.1.3 You will continue to have access until the end of the period you’ve paid for.

6.1.4 You will not be charged for subsequent billing periods after cancellation.

6.2 Refund Policy – Subscriptions or Licenses 

6.2.1 Licensee fees already paid or Monthly subscriptions  already paid are non-refundable.

6.2.2 If you cancel a monthly subscription, you will not receive a refund for the current month, but you will retain access until the end of the billing period.

6.2.3 Your subscription will not renew for the next month.

6.3 Refunds for Technical Issues

6.3.1 If you experience significant technical issues that prevent you from accessing the Platform:

• Contact us immediately at help@4dhumanbeing.com
• We will work to resolve the issue
• If we cannot resolve the issue within a reasonable time and it’s due to our fault, we may provide a pro-rata refund or extension of your subscription. No refund of a license purchase.

6.4 No Refunds for Breach

6.4.1 If your account is terminated due to breach of these Terms, no refund will be provided.

7.ACCEPTABLE USE OF THE PLATFORM

7.1 Permitted Use

You may use 4D On Demand for:

7.1.1 Your personal professional development and learning

7.1.2 Streaming video content for your own viewing

7.1.3 Downloading resources where specifically permitted

7.1.4 Bookmarking and organizing content for your personal use

7.1.5 Applying learnings in your own work and professional practice

7.2 Prohibited Activities

You must not:

Account Misuse:

7.2.1 Share your account, username, or password with others

7.2.2 Allow others to access the Platform using your credentials

7.2.3 Create multiple accounts for the same person

7.2.4 Use another person’s account without permission

Content Misuse:

7.2.5 Download, record, capture, or copy video content (except where download is explicitly permitted)

7.2.6 Use screen recording software to capture videos

7.2.7 Take screenshots or screen captures of video content for distribution

7.2.8 Reproduce, redistribute, or share Platform content with others (including colleagues, clients, or friends)

7.2.9 Use content to deliver your own training, coaching, or consulting services

7.2.10 Modify, adapt, or create derivative works from Platform content

7.2.11 Remove watermarks, copyright notices, or branding from content

7.2.12 Publicly perform, display, or broadcast Platform content

Commercial Misuse:

7.2.13 Use the Platform or content for any commercial purpose not explicitly authorized

7.2.14 Sell, rent, lease, or license access to your account or Platform content

7.2.15 Use content to compete with 4DHB or create competing products

Technical Misuse:

7.2.16 Attempt to circumvent security measures or access restrictions

7.2.17 Use bots, scrapers, or automated tools to access the Platform

7.2.18 Reverse engineer, decompile, or disassemble Platform software

7.2.19 Introduce viruses, malware, or malicious code

7.2.20 Attempt to gain unauthorized access to Platform systems or other user accounts

7.3 Monitoring and Enforcement

7.3.1 We use technology to monitor for account sharing and unauthorized use.

7.3.2 Indicators of shared accounts may include:

• Multiple simultaneous logins from different locations
• Unusual viewing patterns
• Multiple different devices or IP addresses

7.3.3 If we detect violations, we may:

• Issue a warning
• Temporarily suspend your account
• Permanently terminate your account without refund
• Pursue legal action for damages

8.INTELLECTUAL PROPERTY RIGHTS

8.1 Ownership

8.1.1 All intellectual property rights in the Platform and Content are owned by 4DHB or our licensors, including:

• Video recordings and presentations
• Audio content and voiceovers
• Scripts, transcripts, and captions
• Graphics, animations, and visual elements
• The 4D Framework and methodologies
• Learning resources and worksheets
• Software, code, and algorithms
• Platform design and user interface
• “4D”, “4D Human Being”, “4DOD”, and “4D On Demand” trademarks and branding

8.1.2 All rights are reserved and protected by copyright, trademark, and other intellectual property laws worldwide.

8.2 Limited License Granted to You

8.2.1 Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, license to:

• Access and stream Platform content 
• View content on compatible devices
• Download resources where explicitly permitted (marked as downloadable)
• Apply concepts and learnings in your own professional practice

8.3 Restrictions on Your Use

This license does NOT permit you to:

8.3.1 Download, copy, reproduce, or store video content (streaming only)

8.3.2 Share, distribute, or transmit content to anyone else

8.3.3 Use content for commercial purposes, training delivery, or consulting services

8.3.4 Modify, adapt, translate, or create derivative works

8.3.5 Remove or alter intellectual property notices, watermarks, or branding

8.3.6 Publicly display, perform, or broadcast content

8.3.7 Use the 4D Framework or methodologies to create competing products or services

8.4 User-Generated Content

8.4.1 If you submit comments, feedback, questions, or other content through the Platform:

• You grant us a perpetual, royalty-free, worldwide license to use, display, and incorporate that content
• You warrant that your submission is your original work and doesn’t infringe third-party rights
• We may moderate, edit, or remove user-generated content at our discretion

8.5 Trademarks

8.5.1 “4D”, “4D Human Being”, “4DHB”, “4DOD”, “4D On Demand,” our logos, and other marks are trademarks of 4DHB Ltd.

8.5.2 You may not use our trademarks without prior written permission.

8.6 Copyright Infringement

8.6.1 We respect intellectual property rights and expect users to do the same.

8.6.2 If you believe content on the Platform infringes your copyright, contact us at help@4dhumanbeing.com with:

• Description of the copyrighted work
• Location of the allegedly infringing content
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

9.TECHNICAL REQUIREMENTS AND SUPPORT

9.1 Technical Requirements

To access 4D On Demand, you need:

Device:

• Computer (Windows, Mac, Linux)
• Tablet (iOS, Android)
• Smartphone (iOS, Android)

Browser:

• Chrome (latest version)
• Firefox (latest version)
• Safari (latest version)
• Edge (latest version)

Internet Connection:

• Stable connection required for uninterrupted viewing

Other:

• JavaScript enabled
• Cookies enabled
• Audio output (speakers or headphones)

9.2 Compatibility

9.2.1 We make reasonable efforts to ensure the Platform works across devices and browsers.

9.2.2 However, we do not guarantee compatibility with all devices, browsers, or configurations.

9.2.3 The Platform may not function optimally on:

• Outdated browsers or operating systems
• Heavily restricted corporate networks
• Very slow internet connections
• Unsupported devices

9.3 Technical Support

What we provide:

9.3.1 Technical support for:

• Account access issues (login problems, password resets)
• Platform navigation questions
• Video playback issues (if caused by Platform, not your connection)
• Payment and billing questions

9.3.2 Support is available via:

• Email: help@4dhumanbeing.com
• Support hours: Monday-Friday, 9am-5pm GMT]
• Response time: We aim to respond within 1 business day

What we don’t provide:

9.3.3 We do not provide:

• IT support for your devices, operating systems, or browsers
• Internet connectivity support
• General computer troubleshooting
• Assistance with issues caused by your device, network, or settings

9.4 Platform Availability

9.4.1 We aim to make the Platform available 24/7, 365 days per year.

9.4.2 However, we do not guarantee uninterrupted, error-free, or secure access.

9.4.3 The Platform may be unavailable due to:

• Scheduled maintenance (we’ll provide advance notice where possible)
• Emergency maintenance or security updates
• Technical failures or issues
• Internet or infrastructure problems
• Circumstances beyond our reasonable control

9.4.4 We will not be liable for any unavailability or interruption of service.

9.5 Changes and Updates

9.5.1 We may update, modify, or improve the Platform at any time, including:

• Adding new features
• Changing the user interface
• Updating video players or streaming technology
• Improving security

9.5.2 Updates may require you to accept new terms or update your browser/app.

10.CONTENT DISCLAIMERS

10.1 Educational Purpose

10.1.1 Content on 4D On Demand is for educational and informational purposes only.

10.1.2 Content provides concepts, frameworks, and techniques for professional development.

10.1.3 Content is not a substitute for:

• Professional advice tailored to your specific situation
• One-to-one coaching or consulting
• Legal, medical, financial, or other professional services
• Formal qualifications or certifications

10.2 No Guaranteed Outcomes

10.2.1 We make no guarantees, representations, or warranties about:

• Results you will achieve from using the Platform
• Career advancement, promotions, or salary increases
• Improvement in skills or capabilities
• Changes in behaviour or relationships
• Business results or performance

10.2.2 Your results depend on numerous factors including:

• Your engagement, practice, and application
• Your individual circumstances and capabilities
• Organizational context and support
• Timing and external factors

10.3 Your Responsibility

10.3.1 You are solely responsible for:

• How you apply concepts and techniques learned
• Decisions and actions you take based on Content
• Evaluating whether approaches are suitable for your context
• Seeking professional advice where appropriate

10.3.2 We are not responsible for outcomes resulting from your use of Content.

10.4 Content Accuracy

10.4.1 We make reasonable efforts to ensure Content is accurate, current, and high-quality.

10.4.2 However, we do not warrant:

• Complete accuracy or currency of all information
• That Content is error-free or comprehensive
• That Content will meet your specific needs

10.4.3 Content represents our perspectives and methodologies. Other valid approaches may exist.

10.5 Third-Party Content

10.5.1 The Platform may include references to third-party resources, websites, or materials.

10.5.2 We do not endorse, control, or assume responsibility for third-party content.

10.5.3 You access third-party resources at your own risk.

11.PRIVACY AND DATA PROTECTION

11.1 We are committed to protecting your privacy and personal data in accordance with UK GDPR and the Data Protection Act 2018.

11.2 Our full Privacy Policy explains how we collect, use, and protect your data.

11.3 Data We Collect

11.3.1 Account Information:

• Name, email address, password
• Payment information (processed securely by our payment provider)
• Organization/role information (if provided)

11.3.2 Usage Data:

• Videos watched and learning progress
• Time spent on platform
• Features used
• Device and browser information
• IP address and location (general, not precise)

11.3.3 Communications:

• Support inquiries and correspondence
• Feedback and survey responses

11.4 How We Use Your Data

We use your data to:

11.4.1 Provide and administer the Platform

11.4.2 Process payments and manage licences/subscriptions

11.4.3 Personalize your experience and recommend content

11.4.4 Communicate about your account, billing, and Platform updates

11.4.5 Provide customer support

11.4.6 Improve the Platform and develop new features

11.4.7 Analyse usage patterns and performance

11.4.8 Comply with legal obligations

11.4.9 Send marketing communications 

11.5 Data Sharing

11.5.1 We do not sell your personal data to third parties.

11.5.2 We may share data with:

• Payment processors (to process transactions)
• Cloud hosting providers (to store data securely)
• Analytics services (to understand usage patterns)
• Other service providers necessary for Platform operation

11.5.3 All third parties are bound by confidentiality and data protection obligations.

11.6 Cookies and Tracking

11.6.1 We use cookies and similar technologies for:

• Authentication and account security
• Remembering your preferences
• Analyzing how the Platform is used
• Providing personalized recommendations

11.6.2 You can manage cookie preferences in your browser settings.

11.6.3 Some features may not work properly if cookies are disabled.

11.7 Your Data Rights

You have the right to:

11.7.1 Access your personal data

11.7.2 Correct inaccurate data

11.7.3 Request deletion of your data (subject to legitimate business needs)

11.7.4 Object to processing

11.7.5 Restrict processing

11.7.6 Data portability (receive your data in a portable format)

11.7.7 Withdraw consent for marketing communications

11.8 Data Retention

11.8.1 We retain your data for as long as your account is active.

11.8.2 After account closure you may request deletion of your data (subject to legal retention requirements).

11.9 Security

11.9.1 We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Staff training on data protection

11.9.2 However, no system is 100% secure. You also have responsibility for protecting your account credentials.

11.10 Children’s Privacy

11.10.1 The Platform is not intended for users under 18 years of age.

11.10.2 We do not knowingly collect data from children.

11.10.3 If we become aware a user is under 18, we will terminate the account.

12.LIMITATION OF LIABILITY

12.1 Use at Your Own Risk

12.1.1 Your use of 4D On Demand is at your sole risk.

12.1.2 The Platform and Content are provided “as is” and “as available” without warranties of any kind, express or implied.

12.2 Disclaimer of Warranties

To the maximum extent permitted by law, we disclaim all warranties including:

12.2.1 Implied warranties of merchantability, fitness for particular purpose, and non-infringement

12.2.2 Warranties regarding accuracy, completeness, or reliability of Content

12.2.3 Warranties that the Platform will be uninterrupted, secure, or error-free

12.2.4 Warranties that defects will be corrected

12.2.5 Warranties regarding results or outcomes from using the Platform

12.3 Maximum Liability

12.3.1 Our total liability to you for all claims arising from or related to the Platform shall not exceed the total license fees or subscription fees paid by you in the 12 months immediately preceding the claim.

12.3.2 This limit applies regardless of the form of action (breach of contract, negligence, misrepresentation, or otherwise).

12.4 Exclusion of Consequential Damages

We shall not be liable for:

12.4.1 Indirect, incidental, special, consequential, or punitive damages

12.4.2 Loss of profits, revenue, business, or business opportunities

12.4.3 Loss of anticipated savings

12.4.4 Loss of data (except as required by data protection law)

12.4.5 Loss of goodwill or reputation

12.4.6 Business interruption

12.4.7 Failure to achieve expected results or outcomes

12.4.8 Third-party claims

12.5 Exceptions

Nothing in these Terms excludes or limits our liability for:

12.5.1 Death or personal injury caused by our negligence

12.5.2 Fraud or fraudulent misrepresentation

12.5.3 Any liability that cannot lawfully be excluded or limited

12.6 Basis of Bargain

12.6.1 These limitations reflect the allocation of risk between you and 4DHB.

12.6.2 The license or subscription fees reflect these limitations on liability.

12.6.3 Without these limitations, we could not offer the Platform at this price.

13.INDEMNIFICATION

13.1 You agree to indemnify, defend, and hold harmless 4DHB, its directors, employees, agents, and contractors from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

13.1.1 Your breach of these Terms & Conditions

13.1.2 Your misuse of the Platform or Content

13.1.3 Your violation of intellectual property rights

13.1.4 Your violation of any laws or third-party rights

13.1.5 Your use or application of Content and any consequences thereof

13.1.6 Unauthorized access to your account resulting from your failure to secure your credentials

13.2 We reserve the right to assume exclusive defence and control of any matter subject to indemnification by you.

13.3 This indemnity survives termination of your licence or subscription and account.

14.TERM AND TERMINATION

14.1 Term

14.1.1 These Terms take effect when you create an account and continue as long as you access the Platform.

14.1.2 Your license continues until such time as you or 4DHB close your account

14.1.3 Your subscription continues according to your chosen plan until cancelled.

14.2 Termination by You

14.2.1 You may terminate by cancelling your subscription (Section 6).

14.2.2 You may close your account at any time.

14.3 Termination by Us

We may suspend or terminate your account and access immediately without refund if:

14.3.1 You breach these Terms & Conditions (including prohibited activities in Section 7)

14.3.2 Your payment fails or is disputed

14.3.3 You engage in fraudulent activity

14.3.4 Required by law

14.3.5 We decide to discontinue the Platform 

14.4 Effects of Termination

Upon termination or expiration:

14.4.1 Your right to access the Platform immediately ceases

14.4.2 You must stop using all Content

14.4.3 You must delete or destroy any downloaded materials

14.4.4 Outstanding payment obligations become immediately due

14.4.5 Provisions intended to survive (intellectual property, indemnity, limitation of liability) continue in effect

14.5 Data After Termination

14.5.1 After termination, we may delete your account data in accordance with our Privacy Policy.

15.CHANGES TO TERMS AND PLATFORM

15.1 Changes to Terms

15.1.1 We may revise these Terms & Conditions at any time by posting updated terms on the Platform.

15.1.2 Changes become effective 30 days after notification (or immediately for legal/regulatory reasons).

15.1.3 Continued use of the Platform after changes take effect constitutes acceptance.

15.1.4 If you do not accept changes, you may cancel your subscription and/or close your account before the effective date.

15.2 Changes to Platform

15.2.1 We reserve the right to modify, update, or discontinue the Platform or any features at any time.

15.2.2 We may add, remove, or change Content without notice.

15.2.3 We are not liable for any modification, suspension, or discontinuation of the Platform or Content.

15.3 Price Changes

15.3.1 We may change license or subscription prices at any time.

15.3.2 Price changes will not affect your current license or your current subscription period.

15.3.3 You will be notified of price changes at least 5 working days before your next renewal.

15.3.4 If you do not accept the new price, you may cancel before renewal.

16.GENERAL PROVISIONS

16.1 Entire Agreement

16.1.1 These Terms, together with our Privacy Policy and any other policies referenced, constitute the entire agreement between you and 4DHB regarding the Platform.

16.1.2 They supersede all prior agreements, communications, and understandings.

16.2 Severability

16.2.1 If any provision is found unlawful, invalid, or unenforceable:

• That provision is severed
• Remaining provisions continue in full effect

16.2.2 If any provision would be valid if part were deleted, that part is deemed deleted.

16.3 Waiver

16.3.1 Failure to enforce any provision does not constitute a waiver.

16.3.2 Waiver of one breach does not waive subsequent breaches.

16.3.3 Waivers must be in writing to be effective.

16.4 Assignment

16.4.1 You may not assign or transfer your rights or obligations under these Terms.

16.4.2 We may assign our rights to another entity (e.g., in case of business sale) with notice to you.

16.4.3 Your license, subscription and account are personal to you and non-transferable.

16.5 No Partnership

16.5.1 Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

16.5.2 You are an independent user of the Platform.

16.6 Force Majeure

16.6.1 Neither party is liable for failure to perform due to circumstances beyond reasonable control (natural disasters, pandemics, war, government restrictions, internet failures, etc.).

16.6.2 If Platform unavailability due to force majeure exceeds 30 days, you may request a pro-rata refund for the affected period.

16.7 Third-Party Rights

16.7.1 These Terms are between you and 4DHB only.

16.7.2 No third party has rights to enforce these Terms.

16.8 Notices

Notices under these Terms must be in writing and sent to:

For 4DHB:

• Email: info@4dhumanbeing.com
• Post: See registered address

For You:

• Email: The email address registered to your account

Notices by email are deemed received when sent (if during business hours) or at 9am the next business day.

16.9 Governing Law and Jurisdiction

16.9.1 These Terms are governed by the laws of England and Wales.

16.9.2 Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16.9.3 If you are a consumer in Scotland or Northern Ireland, you may bring proceedings in your local courts.

16.10 Consumer Rights

16.10.1 If you are a consumer, these Terms do not affect your statutory rights.

16.10.2 You may have additional rights under consumer protection laws.

17.CONTACT AND SUPPORT

General Inquiries:

• Email: info@4dhumanbeing.com
• Website: www.4dhumanbeing.com

Technical Support:

• Email: help@4dhumanbeing.com
• Hours: Monday-Friday 9am-5pm excluding UK public holidays

Billing and Subscriptions:

• Email: info@4dhumanbeing.com

Data Protection:

• Email: info@4dhumanbeing.com

Complaints:

• Email: info@4dhumanbeing.com

Company Details: 4DHB Ltd Company Registration: 10353250 (England & Wales)

18.ACKNOWLEDGMENT AND AGREEMENT

By creating an account or subscribing to 4D On Demand, you acknowledge and agree that:

18.1 You have read and understood these Terms & Conditions

18.2 You agree to be bound by these Terms

18.3 You are at least 18 years of age

18.4 You have authority to enter into this agreement

18.5 All information you provide is accurate and complete

18.6 You will comply with all provisions of these Terms

18.7 You understand the limitations on use and liability

18.8 You understand that Content is for educational purposes and results are not guaranteed

These Platform Terms & Conditions were last updated on 12-11-2025

QUICK REFERENCE SUMMARY

Licenses and/or Subscriptions:

• License: One-off purchase price for access period as detailed in the purchase agreement
• Monthly: Cancel anytime, no refund for current month
• Auto-renews unless cancelled

You CAN:

• Stream videos while subscribed
• Apply learnings in your work
• Download designated resources

You CANNOT:

• Share your account
• Record or download videos
• Use content for commercial training
• Share content with others