4D Mastering Challenging Conversations Archives

Spread the Love

As the festive season approaches – we want to talk about L.O.V.E. LOVE! Love is not a word we often hear in the office or in meeting rooms. Yet feelings of love have a huge impact on teams, wellbeing, performance, and workplace outcomes. When we say ‘love’ we...

Welcome to…The Age of Soft Skills

“Soft skills just became a hard fact.” We’ve been saying it for a few years but now we are well and truly in The Age of Soft Skills. By soft skills we mean the ability to communicate, motivate, inspire, connect and care. All those very human skills that, in an age of...

Leading from the inside out The 4 things that will make you a world-class leader

You’ve heard the old saying that people quit bosses not companies. The thing is it’s true. Put simply – successful leaders make successful teams make successful workplaces make successful businesses. And while there are many collaborative, technical and...

Communication is the solution!

Maybe you can’t solve all your problems right now. Distribution jammed, resources scarce, staff resigning, delivery uncertain, customer satisfaction at its lowest level. What you CAN do though is COMMUNICATE to an exceptional level. When things go wrong – it’s not the...

How to help when you feel helplessness | A message from Philippa at 4D

What can I do to help? I am sure many of you feel as distressed, wretched and a overwhelming feeling of helplessness as I do – at the news coming out of Ukraine. Just when we felt we were emerging from the pandemic, the devastation of a war in Europe crashes in. I...

The Power of Yes…And!

Meetings can sometimes seem dominated by negativity, with each person trying to get their idea implemented rather than listening and responding to what is arising from the conversation. In this short video Philippa and Penelope explore the collaborative power of...